Google Ad Highlights Value of kgb Service

February 8th, 2010

By now, most of you have likely seen both the kgb Super Bowl ad, and Google’s. To my view, Google’s ad actually went a long way toward defining the fundamental difference between kgb — find, and google — search.

The Google ad features a searcher — what you see is the pointer, words being typed into the search field, and the first three or four results. The searcher is sitting at a desktop, and “surfing” as we used to say. That’s fun, useful, and I always learn something new when I do exactly that. We used to call this behavior of finding related information “serendipitous discovery,” and it can be a very cool way to spend time.

kgb, however, provides an immediate answer to a specific question, in minutes, when you need it. You don’t have to be at a desktop, you can be anywhere your mobile phone works, and a human agent answers your question accurately, quickly, and with panache.

So it isn’t one or the other. It’s different.

Thomas Falconer
kgb

kgb ad a Super Bowl Hit

February 7th, 2010

Youtube is featuring, in “youtube this week” the kgb ad that CBS banned from running during the Super Bowl.

And our banned ad has exceeded 120,000 views on youtube.

We aired to spots this afternoon during the pre-game show, and had a huge spike in questions to the kgb542542 service.

This of course bodes very well for what we can expect to happen when our ad runs during the third quarter. And our agents are ready and standing by to answer!

Thomas Falconer
kgb

One Click to Vote for kgb’s Banned Commercial in HuffPost Contest

February 3rd, 2010

The Huffington Post is running a contest to pick the Top Banned Super Bowl Commercial and our kgb commercial, banned by CBS, is in the running.

I posted on Monday that CBS has banned one of the commercials we submitted from airing during the big game. We really do think the ad is hilarious and so do many of kgb’s fans.

So go to huffingtonpost.com and vote for the kgb video. Be sure to watch it while you’re there too, so that our youtube views go up.

Everyone I’ve shown the commercial to loves it. So show it to your friends and post it on your facebook profile.

Thomas Falconer
kgb

kgb Special Agent Adam Gets Interviewed

February 2nd, 2010

Check out kgb Special Agent Adam Grof, a student at The Ohio State University, as he’s interviewed on Good Morning Columbus TV.

Adam gives wonderful detail about what it’s like to be an agent and how the kgb service works. He talks about one of his most interesting questions and how he researches answers.

Agents like Adam are the core of what makes kgb so useful, time-saving, and fun.

Thomas Falconer
kgb

WSJ breaking story: CBS bans kgb Super Bowl commercial

February 1st, 2010

The Wall Street Journal’s Speakeasy blog broke the story today that CBS has banned kgb’s Super Bowl ad.
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The WSJ describes the ad like this: “The nixed commercial features two wives calling in KGB agents because their golfer husbands get their heads stuck where the sun doesn’t shine, after debating the merits of global warming. ‘Next time your husbands don’t have a clue make sure they text KGB,’ says one of the agents to the wives.”

“We made it because we thought it was unique and funny, not offensive,” said Bruce Stewart, chief executive mobile and digital at KGB.

Check out the full article.

Neanderthal or kgb-er?

January 29th, 2010
NYC - AMNH: Spitzer Hall of Human Origins - Ne...
Image by wallyg via Flickr

Superbowl-commercials.org just posted a nice snippet.

The site lists all the superbowl advertisers, and seems to agree with us: kgb users are a more advanced species of man than the rest of us.

“kgb will have one 30-second spot to air in the third quarter that will focus on their “542542″ text-answer service as a way to get information from their “special agents” instead of searching for it like some kind of neanderthal.”

Read the full article here… and more to follow soon on our appearance on Entertainment Tonight last night…

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kgb profiled in Wall Street Journal and CNN

January 27th, 2010

As we head towards the Super Bowl, buzz—and speculation—continue to surround our Super Bowl ad.
This week, both the Wall Street Journal and CNN (see photo below) ran features about newcomers to the Super Bowl ad scene – and both focused in on the ad kgb will run in the big game. The suspense continues!

There has been lots of speculation on our facebook page and in the press about our ad and we can guarantee there are exciting things coming – watch this space!

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Why a Super Bowl Ad Makes Sense for kgb

January 22nd, 2010

As i said yesterday here, we’re really very excited about airing an ad during the super bowl for our kgb 542542 text service. And we love that it’s going to air during the third quarter too, for maximum exposure.

We launched the kgb text service a little over a year ago. At the time, we figured that the service would appeal only to heavy texters, tweens to teens.

We found though, that we had much broader appeal. Young adults are using kgb to find restaurants, get train schedules, and settle bar bets. Parents, especially moms of tweens and teens are using the service as a better way to get information, to get answers to their questions.

So our ad campaign has evolved along with this wider adoption of the service. So while we have ads like this:

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we also have ads like this:

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So, it makes perfect sense for kgb to advertise during one of the most watched TV programs of the year, when almost 100 million people will be watching. From the beginning, our ads have been edgy, provocative, funny. And the ad we choose to air during the Super Bowl will continue that tradition. We are, though, very excited about playing in the super bowl field after launching only a year ago.

Thomas Falconer
Director, Social Media
kgb

January 21st, 2010
Hi everyone.
On Tuesday I talked about our Super Bowl ad. We’re still in the process of deciding which of three ads we produced will be chosen to run during the big game. It’s not every day kgb gets to advertise the kgbkgb text service in front of 100 million viewers, so naturally we’re making sure we choose the best of the three.
In the meantime, Stuart Elliot of The New York Times, who broke the news last week in his column that our new ad starring the Baldwin Brothers is on the shortlist as a possible kgb Super Bowl ad, writes in today’s Times:
“FOR millions of football fans, the Super Bowl is the biggest social occasion of the year. That is becoming the case for Super Bowl advertisers, too, as they add a robust presence in social media like Facebook, Twitter and YouTube to their marketing lineups.”

kgb has been engaged deeply in social media since we launched our service a little over a year ago.

We have a great facebook fan page with over 13,000 passionate fans who are having an ongoing robust, fun, controversial, interesting conversation all day. We’re getting about 100 new fans a day. What makes the kgbkgb fan page really interesting is that many of the fans are actual kgb Special Agents, so customers can talk to agents about their work, the kinds of questions they get, all sorts of things.We also have about 3000 followers on Twitter who routinely re-tweet kgb updates.
So get social with kgb, its fans, and our agents. We’re an interesting bunch.
Thomas Falconer
Director, Social Media
kgb

kgb plays on the big brands’ turf

January 18th, 2010

New York PostWe’re running an ad during the third quarter of the Super Bowl XLIV game on February 7. We’re putting the finishing touches on several ads, one of which we’ll choose to air during the big game.

One of the ads we’ve produced stars Stephen and William Baldwin.

After only just celebrating our first anniversary, we’re already jumping in and advertising with the big brands during one of the biggest TV events of the year. So we have a lot to be excited about.

We’ve been getting lots of press about running an ad during the super bowl — almost 100 million people will be watching the game, and the ads are talked about for days afterward.

Here’s one of the articles, from the New York Post. Stay tuned for more news and info on kgb’s super bowl ads.

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